Installation & Equipments Summary Switch to Proximus easily Evaluation of home installation (existing customers) Replacement of Internet Box and TV Box Installation of Internet, TV, landline Extra equipment: TV, Internet Switch to Proximus easily Easy Switch No more paperwork when you switch operators… We take care of the cancellation request and we provide the internet & TV installation. Evaluation of home installation (existing customers) Free of charge Happy House: Home visit by a technician Analysis and protection of Internet connections and/or Wi-Fi Replacement of old TV Box and Internet Box if necessary Configuration of tablets, PCs and smartphones Quality test of the mobile network Demos of the Proximus+ and Pickx apps Defective Internet Box and TV Box Free and delivered within 48 hours Contact the technical service by calling 0800 55 800 (7/7, until midnight except for public holidays) and choose the delivery method (directly to your home or at a pick-up point of your choice) Installation of Internet, TV, landline Free installation until 8 p.m. on weekdays and until 4 p.m. on Saturdays. A text will be sent about 30 minutes before the technician arrives. Installation charge Free €79 in a Flex+ pack or second home Your home network is ready for use You can connect your devices yourself using the installation guide - or have it done by a technician! Your home network is not ready for use A visit by a technician is necessary: we will fix a date at your convenience. Extra equipment TV & Internet equipment Extra HD TV Box(to connect a 2nd or 3rd TV) € 8/month VAT inclusive (in the packs with Internet) Wi-Fi Booster (Improve your Wi-Fi coverage and connect wireless your TV Box) € 3/month VAT inclusive Mobile internet SIM card + Mobile Internet S subscription(surf everywhere on all your devices) € 15/month for 2 GB/month (3G/4G) + € 0,10/MB add. SIM card + Mobile Internet M subscription(surf everywhere on all your devices) € 25/month for 5 GB/month (3G/4G) + € 0,10/MB add. Fiber offers: a fast, constant and stable Internet connection, without any loss of quality. It doesn’t matter with how many people or devices you’re surfing simultaneously Without additional costs.
Evaluation of home installation (existing customers) Free of charge Happy House: Home visit by a technician Analysis and protection of Internet connections and/or Wi-Fi Replacement of old TV Box and Internet Box if necessary Configuration of tablets, PCs and smartphones Quality test of the mobile network Demos of the Proximus+ and Pickx apps
Defective Internet Box and TV Box Free and delivered within 48 hours Contact the technical service by calling 0800 55 800 (7/7, until midnight except for public holidays) and choose the delivery method (directly to your home or at a pick-up point of your choice)